FACTORS INFLUENCING MEDICATION ADMINISTRATION ERRORS AND BARRIERS TO SELF-REPORTING AMONG NURSES IN PUBLIC SECTOR TERTIARY CARE HOSPITALS IN PESHAWAR

Authors

  • Zohaib Surani Hayatabad Medical Complex, Peshawar Pakistan. Author
  • Ashfaq Ahmad Pakistan Kidney & Liver Institute, Rawalpindi Pakistan. Author
  • Shukria Saleem Northwest General Hospital & Research Center, Peshawar Pakistan. Author
  • Touseef Ahmad Rufaida College of Nursing Peshawar Pakistan. Author
  • Syed Bahar Lady Reading Hospital, Peshawar Pakistan. Author
  • Abdul Qadir Khan Hayatabad Medical Complex, Peshawar Pakistan. Author
  • Abdullah Hayatabad Medical Complex, Peshawar Pakistan. Author
  • Tariq Jamil Rehman College of Allied Health Sciences-RMI, Pakistan. Author

DOI:

https://doi.org/10.71000/qtgqr810

Keywords:

Medication administration error, Nurses, Barriers to Reporting, Medication Safety, Organizational Culture, Patient Safety, Workload

Abstract

Background: Medication administration errors (MAEs) are a leading cause of adverse patient outcomes in healthcare settings. These errors often stem from complex systemic and human factors. Understanding the perspectives of frontline nursing staff is critical to identifying both the root causes of such errors and the obstacles to transparent reporting. Despite growing awareness, underreporting remains a persistent issue in many clinical environments, particularly in resource-limited settings such as Pakistan.

Objective: This study aimed to explore nurses' perspectives on the causes of medication administration errors and the barriers that prevent their reporting in public tertiary care hospitals.

Methods: A descriptive cross-sectional study was conducted from June to October 2022 across two public sector tertiary hospitals in Peshawar, Pakistan. A total of 209 registered nurses, selected through simple random sampling, completed a structured, self-administered questionnaire comprising three sections: demographic data, factors contributing to MAEs (22 items), and barriers to error reporting (13 items). Responses were rated on a 5-point Likert scale. Data were analyzed using SPSS version 26, employing descriptive statistics including frequency, percentage, mean, median, and standard deviation.

Results: The most significant contributing factor to MAEs was inadequate staffing (Mean = 4.23, SD = 0.76), followed by heavy workload (Mean = 3.94, SD = 1.15), look-alike/sound-alike drug names (Mean = 3.74, SD = 1.27), similar drug packaging (Mean = 3.48, SD = 1.25), and polypharmacy (Mean = 3.48, SD = 1.26). Less frequent contributors included incorrect pharmacy doses (Mean = 2.53, SD = 1.28) and miscommunication (Mean = 2.59, SD = 1.31). Barriers to error reporting included fear of blame (Mean = 3.94, SD = 1.16), perceived judgment (Mean = 3.51, SD = 1.15), and individual-focused organizational responses (Mean = 3.36, SD = 1.30).

Conclusion: The findings highlight the pressing need to address systemic deficiencies by promoting a non-punitive reporting culture, improving staffing levels, and empowering nurses to report errors without fear of retribution.

Author Biographies

  • Zohaib Surani, Hayatabad Medical Complex, Peshawar Pakistan.

    Nursing Lecturer at Rufaida College of Nursing Peshawar Pakistan, Registered Nurse at Hayatabad Medical Complex, Peshawar Pakistan.

  • Ashfaq Ahmad, Pakistan Kidney & Liver Institute, Rawalpindi Pakistan.

    Registered Nurse at Pakistan Kidney & Liver Institute, Rawalpindi Pakistan.

  • Shukria Saleem, Northwest General Hospital & Research Center, Peshawar Pakistan.

    Registered Nurse at Northwest General Hospital & Research Center, Peshawar Pakistan.

  • Touseef Ahmad, Rufaida College of Nursing Peshawar Pakistan.

    Nursing Lecturer at Rufaida College of Nursing Peshawar Pakistan.

  • Syed Bahar, Lady Reading Hospital, Peshawar Pakistan.

    Senior Nursing Lecturer at Northwest College of Nursing, Peshawar Pakistan, Nursing Manger at Lady Reading Hospital, Peshawar Pakistan.

  • Abdul Qadir Khan, Hayatabad Medical Complex, Peshawar Pakistan.

    Registered Nurse at Hayatabad Medical Complex, Peshawar Pakistan.

  • Abdullah, Hayatabad Medical Complex, Peshawar Pakistan.

    Nursing Lecturer at Northwest College of Nursing Peshawar Pakistan, Registered Nurse at Hayatabad Medical Complex, Peshawar Pakistan.

  • Tariq Jamil, Rehman College of Allied Health Sciences-RMI, Pakistan.

    Lecturer at Rehman College of Allied Health Sciences-RMI, Pakistan.

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Published

2025-06-10